On this page you will learn how to update the VedaPulse Professional program.
An Internet connection is required
If there is a new version of the program, you will see a message in the upper right corner about downloading the update.
The update is downloaded automatically without blocking the program.
After the download is complete, a yellow New (New version) icon will appear in the upper-left menu.
To install a new version of the program, click on this icon. The program will close and the Software Installation Wizard will start.
Please note that the update will be installed in the same folder where the previous version was installed, without any additional questions and deleting data from the directory.
You can also install a new version when you close the program. To do this, select the “Update and Close” or “Update and Restart” option in the pop-up window.
You can still download the new version of the program from the website vedapulse.com — Support Center — Installation files.
As soon as you receive the device, the manager makes a request to program the activation code. Processing of the request takes from 1 to 3 business days. After the code is ready, the manager will send it to your email.
If you don’t find the email in your Inbox, check the Spam folder. Perhaps the letter got there. If you can’t find the email, contact technical support support@vedapulse.com
This message appears if you insert your current key code. Make sure that you copied the code from the email and not from the bottom field in the Activation window.
Contact technical support support@vedapulse.com.
You have probably already activated the program, and reactivation is not required.
Also make sure that you have not run the program in demo mode. In this case, a message will appear at startup stating that the program is running in demo mode. To run your version, you need to insert a USB key into your computer.
This message could only occur if the program was launched for the first time without an Internet connection or the date and time settings on the computer were knocked down. For troubleshooting, contact technical support support@vedapulse.com.
